PRIVACY POLICY
Goals
This policy aims to explain how the personal data of users who make quotations for the products offered on the Eólica website are treated, considering what personal data is collected from users and what is done with them. In addition, it is also the purpose of this policy to inform how the user can exercise their rights regarding their data.
About the company and its contacts
Eólica is a branding and innovation consultancy, which works for brands to promote positive and innovative experiences in business, in environments and in people's lives.
Questions, information about how we process personal data, to request the personal data present in the quotations, or to request the deletion of your data, please contact us by email: contato@grupoeolica.com.br. For any other questions, please use our support via the same email or at telephone: (11) 3033-2424 .
Why we collect personal data
The user's personal data is collected exclusively for use by Eólica to allow:
-
Provide quotations for services requested by the user;
-
Ensure the security of user data;
-
Investigate and correct problems found in products contracted by the customer;
-
Send relevant communications to our customers;
-
Create new features and improve those that already exist in order to evolve the customer experience;
-
Allow communication of updates, support services, alerts and notifications to the customer;
-
Comply with legal and contractual obligations.
What data do we collect
Usage data: information is collected about your browsing on our website, which contents and tabs were accessed.
How long do we store data
The collected data is stored as long as necessary to ensure compliance with the purposes for which it was collected or to comply with legal and contractual obligations.
Regarding data transfer
All data collected is used by Eólica. Sharing with third parties will only be carried out with the customer's prior approval.
What are the user rights
-
Confirm the existence of processing of your personal data;
-
Anonymization, blocking or deletion of personal data that is unnecessary, excessive or processed in non-compliance with the LGPD;
-
Deletion of data processed with your consent;
-
Obtaining information about the public and private entities with which the controller shared personal data;
-
Obtaining information about the possibility of not consenting to the processing of personal data and the consequences of refusal.
What security measures are taken
The security measures used by Eólica are carried out to ensure that user data is always as protected as possible, such that only authorized members of the Eólica team have direct access to the data. In addition to the entire security structure implemented by Eólica, internal security tests are also carried out.
Reviewing and updating the privacy policy
The document is valid from 06/06/2022 and if any update to the privacy policy occurs, we will update the information contained in this document.
The Privacy Policy will be reviewed and updated, at least annually, with a view to remaining in line with business rules, best market practices, laws, regulations and other aspects.